As one of the leading flour producers in Turkey, Özmen Un aims for excellence in quality standards and production processes. Özmen Un's mission is to provide consumers with the highest quality flour and to continuously improve itself for this purpose. This article will provide detailed information about Özmen Un's quality standards and production process.

Quality Standards

Özmen Flour manufactures in accordance with international quality standards in order to keep customer satisfaction at the highest level. Our products have ISO 9001:2015 Quality Management System and ISO 22000:2018 Food Safety Management System certificates. These certificates show that strict inspection and control mechanisms are applied at every stage of our production process. In addition, Özmen Un keeps food safety at the highest level by producing according to HACCP (Hazard Analysis and Critical Control Points) principles.

As Özmen Un, we attach importance to quality at every step from the procurement of raw materials to the delivery of the final product to the customer. For this reason, the wheat we use is carefully selected and quality certificates are regularly requested from our suppliers. In addition, our products are regularly tested in independent laboratories and the results are shared with our customers. Özmen Un continuously monitors and improves product quality to ensure customer satisfaction.

Production Process

Özmen Un's production process is carried out in our modern facilities using advanced technology. The main steps of our production process are as follows:

1. Supply and Storage of Wheat

Özmen Un purchases wheat from various regions of Turkey to ensure the highest quality wheat. The wheat is stored in special storage areas under appropriate conditions. During the storage process, it is important to constantly check the wheat for moisture, temperature and harmful organisms in order to maintain quality. Özmen Un works meticulously at every stage of the production process, guaranteeing quality from the moment the wheat is procured.

2. Cleaning and Preparation

Stored wheat is cleaned before being taken into the production process. At this stage, foreign substances are removed from the wheat and the surfaces of the wheat grains are cleaned. Özmen Un aims to achieve the highest hygiene standards by using the most modern cleaning equipment in this process. The cleaning process not only protects the quality of the wheat, but also guarantees the purity of the flour.

3. Milling Process

The milling process involves turning wheat into flour. At Özmen Un facilities, wheat is milled in high-tech mills. During the milling process, special techniques are applied to preserve the nutritional values of the wheat. In this way, Özmen Un's products are offered to customers without losing their delicious and nutritious properties. In this process, Özmen Un aims to produce the highest quality flour by using modern technology and traditional methods together.

Grinding Machines and Technologies

In the milling process, the machines and technologies used to grind wheat into flour are of great importance. Özmen Un ensures that wheat is milled in the best way possible by using state-of-the-art mills. These machines make it possible to obtain flour of the desired fineness while preserving the nutritional values of wheat. The mills used by Özmen Un are among the best examples in the sector in terms of both efficiency and quality.

Techniques Used in the Grinding Process

Özmen Un aims to preserve the nutritional values and flavor of wheat by using various techniques in the milling process. These techniques include slow milling and low temperature processing of wheat. In this way, Özmen Un's products are offered to customers without losing their flavor and nutritional properties. In addition, these techniques applied in the milling process also extend the shelf life of the flour.

4. Sifting and Packaging

The flour obtained after the milling process is sifted in different qualities. The sieving process ensures that the flour has the desired fineness. After the sieving process, the flours are packaged in hygienic environments. During the packaging process, packaging materials are used to keep the products fresh for a long time. Özmen Un attaches great importance to hygiene and quality standards in the packaging process.

Sieving Process

During the sieving process, Özmen Un separates flours of different finenesses and offers products of the desired quality and characteristics to customers. The sieving process ensures that the flour is at the desired fineness and thus the most suitable products are offered to customers. The modern machinery used during the sifting process guarantees that the flour is sifted homogeneously and complies with quality standards.

Packaging Process

After the sieving process, the flours are packed in hygienic environments. During the packaging process, packaging materials are used to keep the products fresh for a long time. Özmen Un attaches great importance to hygiene and quality standards in the packaging process. The packaging process aims to present the products in a way that ensures customer satisfaction. In addition, the packaging materials used in Özmen Un's packaging process are environmentally friendly and recyclable.

Quality Control and Inspection

Özmen Un effectively uses quality control and audit mechanisms at every stage of the production process. The personnel working on the production line are regularly trained and production in accordance with quality standards is ensured. In Özmen Un laboratories, samples are taken from each production batch, analyzed and checked for compliance with quality parameters.

Quality Control Mechanisms

Özmen Un guarantees the quality of its products by using the latest technologies and methods in quality control processes. Sensors and analyzers in the production line continuously monitor the quality of the flour and intervene immediately in case of any deviation. In addition, detailed analyses in our laboratories check that products comply with quality standards.

Training and Development

Özmen Un attaches great importance to the training of its employees. The personnel involved in the production process are regularly trained on quality control and production techniques. These trainings contribute to ensuring the highest efficiency in the production process by keeping the knowledge and skills of the personnel up-to-date. Özmen Un aims to continuously raise quality standards by supporting the continuous development of its employees.

Customer Satisfaction and Feedback

Özmen Un is a company that prioritizes customer satisfaction. Feedback from our customers is of great importance to continuously improve the quality of our products. Özmen Un responds quickly to customer demands and shapes its products and services according to customer expectations. Customer satisfaction is one of the most important success criteria for Özmen Un.

Customer Relationship Management

Özmen Un provides effective and fast communication in customer relationship management. Customer requests and complaints are responded to immediately and solutions are produced. In addition, regular surveys and feedback meetings with our customers contribute to the continuous improvement of our products and services. Özmen Un works meticulously in all processes to keep customer satisfaction at the highest level.

Product Development and Innovations

Customer feedback plays an important role in Özmen Un's product development processes. Taking into account the expectations and needs of our customers, we continuously develop new products and improve our existing products. Özmen Un aims to offer innovative and high quality products in order to keep customer satisfaction at the highest level.

R&D and Innovation

Özmen Un attaches great importance to R&D and innovation. Our company continuously works to develop new products and improve existing products. Our R&D department aims to offer the highest quality products to our customers by following the innovations in the sector. Özmen Un continues to make a difference in the sector with its innovative approaches.

R&D Activities

Özmen Un works intensively in R&D studies, new product development and improvement of existing products. Our R&D department constantly adds innovations to our products by following the innovations and technological developments in the sector. We also aim to increase the quality and variety of our products in line with customer feedback.

Innovation and Technological Investments

Özmen Un aims to continuously improve its production processes through innovation and technological investments. Investments in new technologies allow us to increase production efficiency while keeping product quality at the highest level. Özmen Un maintains its leading position in the sector with its innovative approaches and technological investments.

Environment and Sustainability

Özmen Un has an environmentally sensitive production approach. In our production process, various measures are taken in energy efficiency and waste management. Özmen Un aims to leave a more livable world to future generations by supporting sustainable agriculture. With environmentally friendly production methods and recycling practices, Özmen Un strives to minimize its impact on the environment.

Energy Efficiency

Özmen Un attaches great importance to energy efficiency in the production process. The energy sources used in our production facilities are continuously monitored and optimized for efficiency. In addition, investments in renewable energy sources reduce the environmental impact of our production process. Özmen Un aims to achieve sustainable production targets by continuously improving its energy efficiency efforts.

Waste Management and Recycling

Özmen Un takes various measures to manage and recycle the wastes generated during the production process. The wastes generated during the production process are processed and recycled using environmentally friendly methods. Özmen Un aims to minimize its impact on the environment through waste management and recycling practices. In addition, the packaging materials used in production processes are recyclable.

Özmen Un's quality standards and production process reflect the importance our company attaches to customer satisfaction and sustainability. Özmen Un will continue to maintain its leading position in the sector with its quality products and modern production facilities. Our determination to offer the best product to our customers reveals the difference of Özmen Un in the sector. Özmen Un, the name of quality and trust in flour production, will always be with you. With its commitment to quality and excellence, Özmen Un aims to offer the best product to future generations.